FAQ

Frequently asked IT questions can be found here.

What are the hours at the Help Desk?
Monday to Friday, 8 a.m. to 5 p.m., the Helpdesk is here to assist with your technology inquiries at Greenwood. Click here to see how to contact IT.
Mon, Jan 21, 2019 at 1:43 PM
How do I contact Greenwood's Help Desk?
Reach us via e-mail at helpdesk@greenwoodcollege.com or phone at 416-482-8911, ext. 1108. For large events please email help desk with your contact info...
Thu, Oct 1, 2020 at 3:37 PM
I have forgotten my password (Employees and Students)
Please call (416 482 9811 x1108), email (helpdesk@greenwoodcollege.org) or visit the Helpdesk in the Lodge.  Knowing the importance of your password, we...
Fri, Sep 6, 2019 at 9:05 AM
I've forgotten and need to reset my password (Parents)
On the school's login page, enter your full email and click Next. (Note: you will need to enter your full email, just entering the Username associated w...
Mon, Nov 21, 2022 at 8:51 AM
I am an employee and want to request for a name change? What is the process?
Employee names within email and network are based on the employment record that the employee documented and signed during the hiring process. Any name chang...
Tue, Dec 11, 2018 at 11:42 AM
How does a teacher book the theater?
Theatre Norms The theater is also a large flexible space that can host large groups for lectures, guest speakers, or multimedia presentations.    So...
Wed, Dec 19, 2018 at 4:48 PM
Technology Policies
Greenwood College School has published policies for employees and students.  Student Policies are found within the Family Handbook. Some examples that t...
Tue, Jan 22, 2019 at 11:29 AM