Pairing Ear buds

Ensure that your earbuds are charged

  1. Remove earbuds from charging case
  2. Set earbuds close to each other
  3. Go to your device (computer, phone etc) and do a search via Bluetooth
  4. “Soundcore Liberty Air” should appear after your Bluetooth search
  5. Pair to “Soundcore Liberty Air”

 

General Fix

Earbuds not appearing in Bluetooth list, No sound is coming out of one of the earbuds

Step 1. (If Applicable) Delete “SoundCore Liberty Air” from your device’s Bluetooth list, and turn off the Bluetooth on your device;

Step 2. Place one earbud in the charging case and make sure it’s charging (The LED indicator will be solid white)

Step 3. Tap and hold the multifunction touchpad of the earbud (currently in the charging case) for 7 seconds until the red LED indicator flashed 3 times. This clears the pairing information.

Step 4. Put the other earbud in the charging case and repeat Step 3.

Step 5. After the pairing information is cleared, take both earbuds out of the charging case and place them next to each other. (If pairing is successful the LED indicator on the left earbud will start flashing slowly and the LED indicator on the right earbud will flash rapidly.)

Step 6. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect.

 

Here is a video if you're having issues with pairing the earbuds: https://www.youtube.com/watch?v=h0g9UZIEgJo